SRM UK Service Centre


SRM UK Service Centre

Please note the SRM UK Service Centre will be closed from 19th - 29th September inclusive.  We apologise for the inconvenience. Technical Support and Sales are not affected

SRM UK provide first class service on SRM Powermeters and SRM Powercontrols. The majority of routine service work is carried out here in the UK with a turnaround time of normally 4-6 working days, during holiday periods this might be a little longer. Occasionally units will need to be sent to the SRM Headquarters in Germany which will extend the timescale to 3-4weeks. We also provide warranty support plus technical advice, SRM fitting, software support and training. We can also supply and fit replacement crank arms and chain rings.

Please ensure the unit is cleaned before sending otherwise a cleaning charge may apply. Please include chain rings and left hand crank.

We strongly recommend that SRM powermeters are sent in for a battery replacement and calibration every 18-24months (once their warranty expires). Please check our shipping information prior to sending.  The Service options cover most routine maintenance issues but please feel free to contact us if you need further information.

Standard Service : normally 4-6 working days plus shipping time

  • SRM powermeter battery replacement
  • SRM powermeter calibration
  • Powercontrol battery replacement
  • UPS or Royal Mail shipping

Express Service : 24hr turn around time 

  • SRM powermeter battery replacement
  • SRM powermeter calibration
  • Powercontrol battery replacement
  • Express courier or Royal Mail Special Next Day delivery
  • Only £80.00 ( + VAT) (£96.00 inc) on top of the normal service and carriage charges. Please note: If for whatever reason this cannot be achieved then the surcharge will be refunded. This only applies to service not repairs where a longer time frame may be required.

Please add the products and service options you require to the shopping basket and include a copy of your receipt OR download the service form and include with the goods.  Please send your unit/ s to the address ensuring they are clean and adequately wrapped.  Please see our Shipping Notes for further information including customs clearance for  NON-EU customers.

Download service form

If you need further information or can't see what you're looking for please phone us on 01953 711176 or contact us.


SRM UK- Service Centre
Orchard Farm House
Cherry Tree Road
Tibenham
Norfolk NR16 1PQ (UK)

Tel 01953 711176


SRM Technical Support

In addition to Service we also provide technical support in terms of software training and tecnical queries. Please use the contact from or contact us via phone on 01953 711176.

For the latest training manuals and software updates for Mac and PC please check out this link to the SRM Germany website.


  • SRM UK Service Centre

    SRM Decal for Powermeter

    Supply and fit if required replacement decal.  Please note this is not simply a "sticker" but covers and protect…

    £25.00

    SRM Decal for Powermeter
    SRM UK Service Centre

    SRM Decal for Powermeter

    Supply and fit if required replacement decal.  Please note this is not simply a "sticker" but covers and protect…

    £25.00

  • SRM UK Service Centre

    SRM SERVICE : Powermeter calibration

    Calibration of powermeter with reprogramming of ANT if applicable : ensures accuracy of your data *** NEW EXPRESS SERVICE O…

    £35.00

    SRM SERVICE : Powermeter calibration
    SRM UK Service Centre

    SRM SERVICE : Powermeter calibration

    Calibration of powermeter with reprogramming of ANT if applicable : ensures accuracy of your data *** NEW EXPRESS SERVICE O…

    £35.00

  • SRM UK Service Centre

    Replacement keyboard

    Includes fitting so please send your powercontrol to us ! Please specify PC type

    £42.50

    Replacement keyboard
    SRM UK Service Centre

    Replacement keyboard

    Includes fitting so please send your powercontrol to us ! Please specify PC type

    £42.50

  • SRM UK Service Centre

    SRM SERVICE : Powercontrol battery replacement

    Powercontrol battery replacement - recharge and check. Additional services such as replacement rear cover (including pins),…

    £50.00

    SRM SERVICE : Powercontrol battery replacement
    SRM UK Service Centre

    SRM SERVICE : Powercontrol…

    Powercontrol battery replacement - recharge and check. Additional services such as replacement rear cover (including pins),…

    £50.00

  • SRM UK Service Centre

    Diagnostic Testing

    Got a problem with your SRM but not sure what it is then book it in using  this link - you will be charged a deposit fee o…

    £50.00

    Diagnostic Testing
    SRM UK Service Centre

    Diagnostic Testing

    Got a problem with your SRM but not sure what it is then book it in using  this link - you will be charged a deposit fee o…

    £50.00

  • SRM UK Service Centre

    SRM Powercontrol replacement front cover

    Includes keyboard Price includes fitting to exisiting powercontrol Please specify which powercontrol type and any colou…

    £65.00

    SRM Powercontrol replacement front cover
    SRM UK Service Centre

    SRM Powercontrol replacement…

    Includes keyboard Price includes fitting to exisiting powercontrol Please specify which powercontrol type and any colou…

    £65.00

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